FAQ

Shippings are handled by South Korea Postal Service. (EMS)

Below are the key points of our updated shipping policy to ensure you have all the necessary information for your orders:


Delivery Time

All orders are prepared for shipment from our storage facility within 1-2 business days from the date of order. Please consider this preparation period when placing your order. 

Depending on the destination country, delivery may take approximately 5-10 days. 

Delivery methods, times, and costs may vary by country.

Once your order has left our storage facility, you will receive a confirmation email, which will include a trackable link (where applicable).

You can track your order by searching your tracking number. here

Shipping country 

If your country is not listed among our shipping destinations, please contact us so we can explore possible shipping options for you. 

For inquiries, you can reach out through the 'Contact Us' section on our website or directly via email at service@barunbio.com

Important Note on Customs and VAT

For international deliveries outside of South Korea, the customer is responsible for any customs and VAT charges incurred upon entry into the country. Please be aware of your country's customs laws and prepare accordingly.

Order Cancellations and Modifications

Orders can only be cancelled or modified if they have not yet been dispatched. We advise double-checking your order before submission to ensure accuracy and satisfaction.

 Each order automatically generates an order confirmation upon completion and approval. If you do not receive an order confirmation, it might be due to an incorrect email address or the confirmation being directed to your Spam folder. We are here to assist immediately should you encounter any issues.


We strive to provide clear and concise information to help you understand our shipping practices and policies better. Our goal is to ensure a smooth and pleasant shopping experience for all our customers.

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